Genevieve A. Howard
Master the Skills of Etiquette and Communication for Career Success
Resources
Best Practices in Email
Clear subject lines (remember: clearness = kindness)
- What do you need?
- When do you need it by?
- For review by [DATE] or FYI
How I Use Inbox Zero
- Follow-up (action needed)
- Hold (no action needed; will need info soon)
- Archive (no action needed)
Any email system that helps you feel in control and work productively is the best email system for you!
I took the "Clear is Kind" concept from Clear is Kind. Unclear is Unkind. by Brené Brown
Easy Questions for Friendly Small Talk
- What is keeping you busy?
- What do you do for fun?
- What are you looking forward to?
Lots more tips on small talk
- 8 Questions to Ask Someone Other Than “What Do You Do?” by David Burkus (Harvard Business Review)
- The Awkward Art of Office Small Talk by Lindsay Mannering (New York Times) (source for "You're more likeable than you think!" 😊)
- The Ultimate Guide to Small Talk: Conversation Starters, Powerful Questions, and More by Aja Frost (Hubspot)
- Hate Small Talk? These 5 Questions Will Help You Work Any Room by Allison Graham (Fast Company)
- Visit the Downtown Toastmasters Club!
Interpersonal Skills
Staying Positive
Stress Management
- Stress Management: Simple Tips to Get Stress in Check and Regain Control of Your Life (source for the Stress Journal)
Stretching Video
- Yoga at Your Desk with Adriene (6 minutes)
Positive Outlook
- How to Be Optimistic About Everything by Laura Schwecherl (Greatist) (A lot of research here: read toward the bottom for concrete tips)
- How To Create A Stress-Free Work Environment by Jacquelyn Smith (Forbes) (Add plants! 🌵)
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